MS
Marius S

1 reviews | Active since Jul 2011

05 Dec 2024, 10:06

Online order Mess

After all these years, Makro's online delivery remains a mess

0
Replies (3)
Makro
Makro's reply15 Dec 2024, 12:23
Official
Hi Marius,

Thank you for your review on our Hellopeter platform.

We do apologize for the delay of your delivery.

We have reviewed your order, and it shows that the order is with our courier Value Express. 

You can track your order using the tracker number MA***.

Once again, we apologize for the inconvenience caused throughout your journey with us.
 
We hope you find the above in order.
 
Kind regards,
Makro Social Media Team.






Best regards,

MS
Marius S's update07 Jan 2025, 22:01
Reviewer Update
That didn’t help as I was already on holiday. I bought my holiday supplies from makro - never again 
Makro
Makro's reply16 Jan 2025, 13:59
Official
Hi  Marius,

Thank you for keeping in touch with us. 

We are sorry for the service that you have received from us. 

We will work hard to improve our services. 

We will definitely be implementing solutions to ensure that this issue does not occur in the future.

Once again, we apologize for the inconvenience caused throughout your journey with us.
 
We hope you find the above in order.
 
Kind regards,
Makro Social Media Team.

Best regards,