Online order from Makro is a no no.

Item: Makro
Rating: 1
Author: Anele S

I have place an online order. when i track my order it shows delicery. I then made contact with the courier and they said when they want to picked up the order it was not ready. They have canceled the delivery on their side. On Makro system it still indicates that it has been delivered. Its more than a week that I am trying to get a hold of them with no success. Personally they can go and learn from Take a lotorde

Helpful (0)

Replies (1)

Makro's replyOfficial

06 Jul 2020, 09:16

Good day Anele,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Jul 2020, 09:16

Official