Online Order

I bought cat food online on the 25th, delivery was scheduled for the 29th and the driver returned with my goods as he said I was unreachable. I had his number which I tried to call but twice it went into voicemail. Today I call the store to arrange for collection, went there and they could not find my parcel as they said it was still with the driver. I managed to get hold of him and he said he took the cat food back to the store. My cat has no food and this is so frustrating.