Online Order and In-Store Purchase

@MakroSA, I am extremely disappointed with my recent experiences:

1️⃣ Online Order Issue: I placed a grocery order before Black Friday, and one item was missing. Despite raising a complaint immediately through your channels, I’ve received no response to date.

2️⃣ In-Store Purchase on Nov 25: I bought 2×5L Farmhouse Ice Cream tubs for R210. One tub wasn’t full, and the other was half empty! Is this a supplier issue, or are you stocking counterfeit items?

3️⃣ Recurring Quality Problems: Many products I’ve purchased from Makro go bad before their expiry dates.

This is unacceptable. Please address these concerns immediately. I expect a response and a resolution ASAP. #MakroComplaints #CustomerServiceFail #QualityControl