AE
ABDUL-KADER EBRAHIM
1 reviews | Active since Jun 2015
26 Mar 2021, 09:32
Online order
I placed a Order number MAK*** Now why is my order not yet allocated to the store what is the status of if because when I track it on WhatsApp it says the order is awaiting payment yet I paid by card online payment went off my bank card and also this is the first time I had this delay normally after I placed a order for port Elizabeth tey would get it the next day because I needed this items urgently
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
26 Mar 2021, 11:49Good day Abdul-Kader,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply26 Mar 2021, 11:49
Official
Good day Abdul-Kader,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
AE
ABDUL-KADER EBRAHIM's updateReviewer Update
26 Mar 2021, 11:50I already got helped thank you
AE
ABDUL-KADER EBRAHIM's update26 Mar 2021, 11:50
Reviewer Update
I already got helped thank you