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Patience M
1 reviews | Active since May 2016
03 Aug 2023, 11:25
Online order
I've been waiting for my delivery for the past 5 days till today I haven't received it and this is the 2nd time something like this happens.
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Makro's replyOfficial
03 Aug 2023, 16:08Good day Patience, Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided soon. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind Regards,Makro Hellopeter Team
Best regards,
Makro's reply03 Aug 2023, 16:08
Official
Good day Patience, Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided soon. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind Regards,Makro Hellopeter Team
Best regards,