AS
Ami S
1 reviews | Active since May 2019
24 May 2019, 19:02
ONLINE ORDER
Dont ever order online from MAKRO. I have received the worst service ever. Their call centre Team leaders definitely dont the meaning know the meaning of good customer service.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
25 May 2019, 09:29Good day Ami,
Thank you for reaching out to us.
We sincerely apologize for the experience and service you received with regards to your online order.
We understand that this has been frustrating for you and can assure you that this will be addressed with the online management in order to get this resolved for you and regarding the issues you have with our contact center, we will address it with the relevant management there as well.
We will be calling you during the course of the day.
Kind Regards
Makro Hellopeter team
Thank you for reaching out to us.
We sincerely apologize for the experience and service you received with regards to your online order.
We understand that this has been frustrating for you and can assure you that this will be addressed with the online management in order to get this resolved for you and regarding the issues you have with our contact center, we will address it with the relevant management there as well.
We will be calling you during the course of the day.
Kind Regards
Makro Hellopeter team
Best regards,
Makro's reply25 May 2019, 09:29
Official
Good day Ami,
Thank you for reaching out to us.
We sincerely apologize for the experience and service you received with regards to your online order.
We understand that this has been frustrating for you and can assure you that this will be addressed with the online management in order to get this resolved for you and regarding the issues you have with our contact center, we will address it with the relevant management there as well.
We will be calling you during the course of the day.
Kind Regards
Makro Hellopeter team
Thank you for reaching out to us.
We sincerely apologize for the experience and service you received with regards to your online order.
We understand that this has been frustrating for you and can assure you that this will be addressed with the online management in order to get this resolved for you and regarding the issues you have with our contact center, we will address it with the relevant management there as well.
We will be calling you during the course of the day.
Kind Regards
Makro Hellopeter team
Best regards,