1 reviews | Active since Aug 2016
On 23 November I placed an order online at Makro - for Collection at the Alberton Branch. According to Makro online policy collection can be made between 2 and 5 working dates. On 30 Novemeber 5 working days later I phoned head office of the online department and then I was told because it was a black Friday the collection time moves on to 7 Working days... Today is 4 December it has been now 11 days since my order was placed.
Makro online services are pathetic, When I placed my order it showed that all of my items are in stock how is it possible that in 11 days I can't gets my stuff , and if you view the items online they still advertise it!!!!
If you phone the head office of the online department they are so in compliant cant even track my order when I gaved them my order number
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
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