Online Nightmare!!

I tried to sort 2x orders out for weeks now, but Makro’s useless service became even worse!! I cancelled both orders:MAK*** and MAK*** but Makro decided to ignore my request telephonically and via email!! According to Makro website, order MAK*** was already delivered. I received nothing!!

Tumi from Makro Wonderboom called me on 13 May at 17H04 and promised feedback on Friday 15 May. She never called back. Nor did Mandla 2 weeks ago!!

Makro will call me back before end of Monday 18 May, or I will take legal action. I am fedup of your useless service. I want my money refunded to my credit account within 72 hours. You had more than enough time to sort this out!!

Next move will be social media. I will smear Makro through the mud by all means. You have tested my patience to the limit!!