AB
Ayanda B
1 reviews | Active since Jun 2024
06 Jun 2024, 09:29
ONLINE MAKRO DISSATISFACTION
Hello I bought a Karaoke Microphone on the 27th of May 2024 at Makro online the order was processed and meaning that they do have Microphone in the store and the waiting days for delivery is 2-5 Days working days which means Its already 9 days already, now when I call them they said they will cancel the order because the Supplier does not have a stock they want to refund me only now and I do not want money I want my Karaoke Microphone.. And I ordered 2 of them the other one was canceled I accepted that but this one I cant accept.
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Ayanda B's updateReviewer Update
06 Jun 2024, 12:31Gugulethu Kunene (Makro)Jun 5, 2024, 12:56 GMT+2Good day,
I hope you are well.
We wanted to reach out and let you know that we are currently facing some difficulties with our Supplier which has caused a delay in fulfilling your order :WS-858 Wireless Bluetooth Handheld Karaoke Microphone
We understand how frustrating this must be for you and we sincerely apologize for any inconvenience it may cause.
As a result, we have had to cancel your order and a full refund will be processed for you. We strive to provide top-notch service to our customers and we are disappointed that we couldn't meet your expectations this time.
Rest assured, the refund process has already been initiated and you can expect to see the funds back in your account within 3-5 business days. If you have any concerns or need further assistance, please don't hesitate to reach out to us. We are always here to help in any way we can.
Thank you for your understanding and patience. We appreciate your business and hope to have the opportunity to serve you better in the future.
Kind regards
Makro Online.
This email is a service from Makro.
I hope you are well.
We wanted to reach out and let you know that we are currently facing some difficulties with our Supplier which has caused a delay in fulfilling your order :WS-858 Wireless Bluetooth Handheld Karaoke Microphone
We understand how frustrating this must be for you and we sincerely apologize for any inconvenience it may cause.
As a result, we have had to cancel your order and a full refund will be processed for you. We strive to provide top-notch service to our customers and we are disappointed that we couldn't meet your expectations this time.
Rest assured, the refund process has already been initiated and you can expect to see the funds back in your account within 3-5 business days. If you have any concerns or need further assistance, please don't hesitate to reach out to us. We are always here to help in any way we can.
Thank you for your understanding and patience. We appreciate your business and hope to have the opportunity to serve you better in the future.
Kind regards
Makro Online.
This email is a service from Makro.
AB
Ayanda B's update06 Jun 2024, 12:31
Reviewer Update
Gugulethu Kunene (Makro)Jun 5, 2024, 12:56 GMT+2Good day,
I hope you are well.
We wanted to reach out and let you know that we are currently facing some difficulties with our Supplier which has caused a delay in fulfilling your order :WS-858 Wireless Bluetooth Handheld Karaoke Microphone
We understand how frustrating this must be for you and we sincerely apologize for any inconvenience it may cause.
As a result, we have had to cancel your order and a full refund will be processed for you. We strive to provide top-notch service to our customers and we are disappointed that we couldn't meet your expectations this time.
Rest assured, the refund process has already been initiated and you can expect to see the funds back in your account within 3-5 business days. If you have any concerns or need further assistance, please don't hesitate to reach out to us. We are always here to help in any way we can.
Thank you for your understanding and patience. We appreciate your business and hope to have the opportunity to serve you better in the future.
Kind regards
Makro Online.
This email is a service from Makro.
I hope you are well.
We wanted to reach out and let you know that we are currently facing some difficulties with our Supplier which has caused a delay in fulfilling your order :WS-858 Wireless Bluetooth Handheld Karaoke Microphone
We understand how frustrating this must be for you and we sincerely apologize for any inconvenience it may cause.
As a result, we have had to cancel your order and a full refund will be processed for you. We strive to provide top-notch service to our customers and we are disappointed that we couldn't meet your expectations this time.
Rest assured, the refund process has already been initiated and you can expect to see the funds back in your account within 3-5 business days. If you have any concerns or need further assistance, please don't hesitate to reach out to us. We are always here to help in any way we can.
Thank you for your understanding and patience. We appreciate your business and hope to have the opportunity to serve you better in the future.
Kind regards
Makro Online.
This email is a service from Makro.