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elizebeth C

1 reviews | Active since Jul 2016

05 Jan 2017, 12:07

Online delivery a nightmare

<p>Bought an appliance from Makro Online, delivery was an absolute nightmare. Came to deliver without prior notice, never got back to me, had to phone SEVERAL times to get this sorted out. Nobody ever takes responsibility, nobody ever gets back to you. Not a happy customer.</p>

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Replies (2)
Makro
Makro's reply09 Jan 2017, 13:55
Official

Thank you for bringing to our attention your dissatisfaction with your online purchase.

A refund has been processed, it will take 5 to 7 working days to reflect on your account.

Please accept our apology for any inconvenience caused.

We hope you will have only positive shopping experiences at Makro in future.

Regards

Mmule Moropa

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elizebeth C's update11 Jan 2017, 19:41
Reviewer Update

Thank you for finally rectifying this.