One Month Without A Fridge

I have a serious problem with Makro's and Defy's customer service. I bought a DEFY fridge that stopped functioning within the first year. I then contacted Makro for repairs. The copper pipes were replaced because it was leaking. In October 2019 the fridge stopped working again and I logged a call. Technicians came out to "fix"it and said it was out of gas. It still did not work/get cold. I logged another call with Makro. Technicians came out to "fix"it yet again, this time replacing the compressor. The fridge worked for 1 day. I have been without a fridge for more than one month now and have suffered financially due to food going bad and having to buy meat and other products on a daily basis instead of in bulk. Your inconsiderate call center agents always send me from pillar to post. I am fed up and have voiced my frustrations on several occasions - each time being told that the "Follow-Up Team"would call me back but they never do. I have spoken to Ms Danke of Makro Woodmead and she has not been able to help.

This is the second Hello Peter Review. No Help Still.