On Monday 11 September I bought a lawn mower with my makro card number ***0 it didn't come with lawn mower extention cord so can't connect the machine to the power

On Monday 11 September I bought a lawn mower with my makro card number ***0 it didn't come with lawn mower extention cord so can't connect the machine to the power. I've escalated the matter to Makro but to no avail.