SB
Stefan B

1 reviews | Active since Mar 2012

12 Dec 2018, 13:02

On-line ordering service is an absolute disgrace, and the people at the call centre take incompetence to a whole new level.

I have never experienced such continued incompetence in my entire life. Do yourself a favor and NEVER EVER use their online ordering service. Their online call centre is a disgrace, manned by people who are utterly clueless, and if you send them an e-mail, don't expect a response. I have spoken to 7 or 8 people already, and sent numerous e-mails to no avail. Anywhere else in the world this store would have had to shut down long ago. Pathetic.

0
Replies (1)
Makro
Makro's reply18 Dec 2018, 09:24
Official
Thank you for your review. Kindly be advised that your complaint has been sent to the relevant team to assist.
  
Regards
Makro Team