Office Chairs- Makro excuses

Item: Makro
Rating: 1
Author: Scania 142 scania

Bad service from Makro- ALberton Branch. My office chairs have been in with them for the 3 rd time and i clearly stated that i do not want the chairs back but it falls on deaf ears. I am annoyed at the ******* quality products that they sell. It will be 5 weeks now that they have the chairs and still no progress on when it will be ready, although i complained that i dont want them back. Useless service. i will vote with my feet never to return to this store again.these people are too dumb to understand.

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Replies (1)

Makro's replyOfficial

08 Jun 2020, 07:37

Good day Mahesh,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply08 Jun 2020, 07:37

Official