MM
Mmeteng Maduana'l
1 reviews | Active since Jun 2025
11 May 2026, 15:43
OD***
Makro has such terrible customer service, I have been having a query with them since March for an online order that I had placed,but later canceled coz I was not in the country and was not going to be able to collect. Now I am being told that the order was delivered, delivered to who? I hate their customer service coz everytime I call in I am being moved from pillar to post ,agents putting me on hold for close to an hour. No response on emails as well.
I will never ever buy from this store ,their service is horrible and disgusting
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Replies (4)0
Replies (4)MM
Mmeteng Maduana'l's updateReviewer Update
11 May 2026, 15:57OD*** I am beyond dissapointed in how his whole matter is being handled,how can I follow up for over a month regarding 1 simple thing,check the cameras do whatever to investigate but all I know is that i want my refund so I can never ever deal with you guys ever.
Please also refund me for this order as well OD*** I just realized that I also did not collect it from last year en it's been opened, I must have forgotten about it
Please also refund me for this order as well OD*** I just realized that I also did not collect it from last year en it's been opened, I must have forgotten about it
MM
Mmeteng Maduana'l's update11 May 2026, 15:57
Reviewer Update
OD*** I am beyond dissapointed in how his whole matter is being handled,how can I follow up for over a month regarding 1 simple thing,check the cameras do whatever to investigate but all I know is that i want my refund so I can never ever deal with you guys ever.
Please also refund me for this order as well OD*** I just realized that I also did not collect it from last year en it's been opened, I must have forgotten about it
Please also refund me for this order as well OD*** I just realized that I also did not collect it from last year en it's been opened, I must have forgotten about it
MM
Mmeteng Maduana'l's updateReviewer Update
11 May 2026, 16:21That's what I have always been told since March,and some cases have been marked as resolved.
So honestly I have no trust that I will ever get assisted
So honestly I have no trust that I will ever get assisted
MM
Mmeteng Maduana'l's update11 May 2026, 16:21
Reviewer Update
That's what I have always been told since March,and some cases have been marked as resolved.
So honestly I have no trust that I will ever get assisted
So honestly I have no trust that I will ever get assisted
MM
Mmeteng Maduana'l's updateReviewer Update
26 May 2026, 19:47Is anyone ever going to get back to me with feedback regarding this???? It's been 3 months man my goodness this is the worst service I have ever had to experience
MM
Mmeteng Maduana'l's update26 May 2026, 19:47
Reviewer Update
Is anyone ever going to get back to me with feedback regarding this???? It's been 3 months man my goodness this is the worst service I have ever had to experience
MM
Mmeteng Maduana'l's updateReviewer Update
27 May 2026, 09:15Same story for 3 full months... you guys really need to learn how to treat customers and have some sense of urgency.
My money was taken, on the other hand I never received any products en you telling me that you are investigating for 3 full months???? This is absord
My money was taken, on the other hand I never received any products en you telling me that you are investigating for 3 full months???? This is absord
MM
Mmeteng Maduana'l's update27 May 2026, 09:15
Reviewer Update
Same story for 3 full months... you guys really need to learn how to treat customers and have some sense of urgency.
My money was taken, on the other hand I never received any products en you telling me that you are investigating for 3 full months???? This is absord
My money was taken, on the other hand I never received any products en you telling me that you are investigating for 3 full months???? This is absord