TT
Thabo T
1 reviews | Active since Jul 2016
28 May 2025, 11:48
OD***
I Logged a return for an item as the 3rd party send an incorrect item its been 3 weeks now I'm still waiting for the refund
And worse the online agent Phumzile seems clueless as well with customer portal she suppose to be using
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
29 May 2025, 13:02Hi Thabo. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience.
We have looked into your refund query , & it appears that your refund has been processed.
Please check with Mobicred.
Kind regards
Hello Peter Team
We have looked into your refund query , & it appears that your refund has been processed.
Please check with Mobicred.
Kind regards
Hello Peter Team
Best regards,
Makro's reply29 May 2025, 13:02
Official
Hi Thabo. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience.
We have looked into your refund query , & it appears that your refund has been processed.
Please check with Mobicred.
Kind regards
Hello Peter Team
We have looked into your refund query , & it appears that your refund has been processed.
Please check with Mobicred.
Kind regards
Hello Peter Team
Best regards,