bW
bianca W
1 reviews | Active since Sept 2017
11 Sept 2019, 11:20
Objects in jam
On the 31st July I purchased a 3kg ARO brand jam. After a few days of using the jam I noticed that there was a cable tie inside. I logged a complaint and received a response from Makro Customer Care on the 14th August that they will get back to me and I still haven't received any feedback
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Makro's replyOfficial
11 Sept 2019, 11:31Good day Bianca,
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and inconvenience this has caused you. We will contact our store and advise the soonest feedback is received.
Kind Regards,
Makro Hellopeter Tea
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and inconvenience this has caused you. We will contact our store and advise the soonest feedback is received.
Kind Regards,
Makro Hellopeter Tea
Best regards,
Makro's reply11 Sept 2019, 11:31
Official
Good day Bianca,
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and inconvenience this has caused you. We will contact our store and advise the soonest feedback is received.
Kind Regards,
Makro Hellopeter Tea
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and inconvenience this has caused you. We will contact our store and advise the soonest feedback is received.
Kind Regards,
Makro Hellopeter Tea
Best regards,