Not worthy of even half a star!!

One star is TOO much for the pathetic "online" service I have received yesterday 24/02/2020 and today 25/02/2020.

Firstly, I used ALL cash i had available to purchase a gift for an employee that is leaving the company. This gift was for Friday 28 Feb 2020. I still had to ENGRAVE this gift.

The whole day has passed, just to receive an email that my order has been cancelled due to NO STOCK!! No stock?? HOW is that possible to advertise a product and mention that it is in stock when it is not!

I checked MAKRO Online again. It still says, IN STOCK! This is False advertising.

I called 24 -25 Feb regards to my refund. Makro just tells me that it can take up to 14 days for the refund. The one Lady told me that I am not getting my money today or tomorrow.

THIS is not acceptable and I WILL NOT leave it here. I will take this matter further. I made an instant EFT for a gift I so badly needed and MAKRO does not want to assist me paying back my money instantly. Putting me in a very POOR light at work. How am I supposed to be presenting a gift on Friday!

I will hold MAKRO responsible for this loss and humiliation.