SG
Sharise G
1 reviews | Active since Jul 2018
12 Sept 2024, 10:18
Not worth it
I have an order that was to be delivered in 2 - 5 days. I have contacted them numerous times asking for my order or a redund. I have been told that it would be delivred on Monday then yesterday I asked for a refund and again was told that its packed and will be delivred before end of the week (Friday). Now I am told that the store has not answered any request. How is that possible? I have all the screenshots!!
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Replies (1)SG
Sharise G's updateReviewer Update
16 Sept 2024, 11:00So today is Monday the 16th of September my order has still not been delivered. My order was placed on the 1st of September. On the 12th I requested a refund. Today an agent tells me that only the store can aldo the refund.
Your agent
Sibusiso Logan Gaula
We can not provide feedback if the store has not updated us on your escalated ticket. request for cancellation was sent to the store to cancel and process refund...
Once again no help at all.
Your agent
Sibusiso Logan Gaula
We can not provide feedback if the store has not updated us on your escalated ticket. request for cancellation was sent to the store to cancel and process refund...
Once again no help at all.
SG
Sharise G's update16 Sept 2024, 11:00
Reviewer Update
So today is Monday the 16th of September my order has still not been delivered. My order was placed on the 1st of September. On the 12th I requested a refund. Today an agent tells me that only the store can aldo the refund.
Your agent
Sibusiso Logan Gaula
We can not provide feedback if the store has not updated us on your escalated ticket. request for cancellation was sent to the store to cancel and process refund...
Once again no help at all.
Your agent
Sibusiso Logan Gaula
We can not provide feedback if the store has not updated us on your escalated ticket. request for cancellation was sent to the store to cancel and process refund...
Once again no help at all.