Not very good customer service

Good day

I ordered a desk from Makro on 29 April and received no updated or anything by 4 May.. It's good service to keep customers updated.

After emails and messengers I eventually got a response on 5 May (yesterday)... That it's with the courier.. And it's in Pretoria..

Today it has not been delivered and I yet again have no updates..

I have the Makro tracking number, but no way of tracking it as I wasn't supp**** that?

I know it doesn't take longer than one day from Pretoria to Rustenburg...

Please tell me where my order is, and I probably won't use your online shopping again..