NM
Noleen M

1 reviews | Active since Dec 2013

17 Nov 2015, 13:12

Not updating payments

Last week i've received a call from the Makro Group, according to their records i'm 2 months in arrears, i did pay via bank teller on the 12 Oct 2015, and till today they still didn't update my account, it's been over a month now, This is totally unacceptable And is affecting my credit profile.

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Replies (1)
Makro
Makro's reply18 Nov 2015, 11:09
Official
Hello NoleenMyburg,


Thank you for bringing the query to our attention.

RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***


Regards
Mmule Moropa