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1 reviews | Active since Jun 2010
07 Mar 2016, 13:42
Not taking resposibility
After we where told by Joe from Makro that nothing is wrong with the unit we handed in more than once, we received a call with a quote for repaires. The \Mech spindle cap is faulty\" according to the technician. How is it then possible that nothing is wrong with the unit according to Joe?"
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Makro's replyOfficial
10 Mar 2016, 10:01Hello jsnvs,
Thank you for taking the time to raise below concerns with us
There has been a great deal of correspondence between ourselves and you and unfortunately you have to pay for the repair.
Please be assured that we tried our level best to provide a satisfactory Customer Service to you and we will always value you as our Customer.
Please advise if you would like to proceed with the repair and you will be quoted accordingly.
Regards
Mmule Moropa
Thank you for taking the time to raise below concerns with us
There has been a great deal of correspondence between ourselves and you and unfortunately you have to pay for the repair.
Please be assured that we tried our level best to provide a satisfactory Customer Service to you and we will always value you as our Customer.
Please advise if you would like to proceed with the repair and you will be quoted accordingly.
Regards
Mmule Moropa
Best regards,
Makro's reply10 Mar 2016, 10:01
Official
Hello jsnvs,
Thank you for taking the time to raise below concerns with us
There has been a great deal of correspondence between ourselves and you and unfortunately you have to pay for the repair.
Please be assured that we tried our level best to provide a satisfactory Customer Service to you and we will always value you as our Customer.
Please advise if you would like to proceed with the repair and you will be quoted accordingly.
Regards
Mmule Moropa
Thank you for taking the time to raise below concerns with us
There has been a great deal of correspondence between ourselves and you and unfortunately you have to pay for the repair.
Please be assured that we tried our level best to provide a satisfactory Customer Service to you and we will always value you as our Customer.
Please advise if you would like to proceed with the repair and you will be quoted accordingly.
Regards
Mmule Moropa
Best regards,