Not so bad after all…

After i lodged a complaint about some negative experience at an outlet where a grocery item was wrongly priced on the shelf and a rude supervisor refused to sell it to me at advertised priced... It is my pleasure to announce that i have been assisted and finally got the item at the price at advertised price.

I was assisted by Sivuyile Seyothlilla who handled my complaint online and they made sure my case was resolved.

Today at the outlet i had the most amazing experience and the staff knew about my case even though it was reported on 27th December 2022. Unfortunately i didn’t take down the name of the female supervisor who assisted me.

Taking care of your customers ensures repeat business. I will definitely be coming back again.

Thanks again Team Makro.