1 reviews | Active since Feb 2017
Not replying to emails
<p>I have written to:</p> ********** ********** ********** (defunct)</p> <p> </p> <p>I have sent a message to their online form, and been told I will get a response in 48 hrs. No response. Rep**** to that email, failed delivery.</p> <p> </p> <p>I've called and they said they would call back. No call back.</p> <p> </p> <p>Basically terrible customer service.</p> <p> </p> <p>I want to get a call out to repair a broken drill press that is still under service warranty. They are avoiding me.</p> <p> </p>
Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya
