BL
Boitumelo L

1 reviews | Active since Nov 2020

20 Feb 2025, 13:05

Not refunded after 2 months and counting...

I still have not received my money. It's been two months of endless e-mails and texts.

Makro still refuses to pay me back even after I submitted all the documents they asked for. They canceled my online order and they refuse to pay me back.

They **** more than twice, saying my refund was processed. Horrible experience!! Stay away!!

0
Replies (2)
BL
Boitumelo L's update06 Mar 2025, 14:28
Reviewer Update
The refund is not yet in my account. I provided your finance department with my bank statement that clearly showed I paid using my own bank account.


I have never used payflex as a form of payment with Makro. Where is that information coming from?

These are you tactics to not refund me. I want my money.
BL
Boitumelo L's update18 Mar 2025, 16:08
Reviewer Update
You have not even sent a reply to them lol