not receiving any statements
I called in at the accounts department today 13/08/2018. I requested my monthly statement as ive never received it since opening the account 2 months ago. The lady confirmed my details and said she would send it to me. true, I received an email but it was my card agreement. after spending over 10 mins on the phone I don't get a statement. I made a payment last week but how do I know that its been updated without a statement? as far as I know, I am suppose to receive a monthly statement. what is this though?
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
Thank you for your enquiry I understand that the store was in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Best regards,
Thank you for your enquiry I understand that the store was in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Best regards,