NOT HAPPY CLIENT DIDNT EXPECT THIS FROM SUCH A BIG STORE IVE BEEN USING YOU GUYS FOR YEARS

On 22 November 2018 @ 8:21 I have purchased a defy microwave 25 liter for R499.00 a black Friday special.

Stuff that I have ordered a week later has been received.

1st call to Makro" Hi Mam you order is on the truck its should be here on the 8 December 2018 " . Get to Makro on 9 December 2018 just wasted petrol " No Mam not here yet let me checked outside waited 20 minutes lady came back nothing".Phoned Makro PE office aswell as the 086 number numerous time' Mam I will follow up where it is and get back to ,still waiting for all the call-back's. That was a going home gift to a friend and it is still not arrived .

I want a refund before close of business 21/12/2018. So that she can go find one before she goes home.

Oh and please remove the phrase of will be delivered withing 10 working days cause that aint working and please let you staff attend service excellent so they could she how to keep clients satisfied aswell as much better customer satisfaction.

If only you can just say straight its out of stock and we cannot get more give my money back

regards

Lee-Ann Black