Not delivering as promised and not informing me either.

Do not EVER make use of Makro online! I placed an order on Friday and delivery was scheduled for Monday. I sat at home all day Monday AND Tuesday and was not able to reach anyone until now. The call centre simply does not answer and the Whatsapp service took 6 hours to respond, informing me that my delivery is delayed. I sat at home for TWO DAYS waiting for the delivery as it is a big appliance and Makro did not even have the decency to send me an email or a message informing me that the delivery is delayed. Absolute worst customer service I have ever experienced. I will not support Makro in store or online ever again. In an age of online shopping, you better up your game, Makro.