CJ
Cornel J
1 reviews | Active since Apr 2019
08 Dec 2023, 08:39
Nonexistent customer care at Makro
If I could give 0 stars I would! Makro ignores your customer care e-mails until you simply give up. They might as well remove all customer care numbers and e-mails. Do not even waste your time trying to contact them. Thanks for costing, not only me, but my friend as well, money and time. I finally understand why some people just buy things at other stores for higher prices and avoiding Makro altogether! From rude staff to nonexistent customer care.
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Makro's replyOfficial
09 Dec 2023, 08:05Good day Cornel, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply09 Dec 2023, 08:05
Official
Good day Cornel, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,