MD
Matt D

1 reviews | Active since Dec 2020

21 Nov 2024, 18:11

NONE of the specials were on special + extra items scanned, *******!

My wife and I went to Makro Meadowdale at 5pm 21st November, given there were "Black Friday" specials. Well - there was an entire pallet of Yum Yum peanut butter on special for R59.99 - at the till R94.95. Turns out they put the "red" tubs out by mistake instead of a similar item. They refused to honour the price advertised in their store. There was a 4 for R60 special on Bing Korn Bites; not only did they not honour the special, they scanned 6 items! Also 3 for R90 on Husky dog food - guess what, scanned as normal price. This despite a cashier, assistant and supervisor at the till. To add insult to injury; while the items were scanned, order cancelled (after picking up on the Yum Yum error + supervisor admitted the cashier scanned 8x items instead of individually) and rescanned, with a woman from Bheka Security watching, she STILL analysed all our shopping and clearly can't count either. I am absolutely horrified and do NOT want to return to these merchants, I have lost all confidence in Makro.

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MD
Matt D's update21 Nov 2024, 18:17
Reviewer Update
To clarify, we got 4x Big Korn Bites for R60 - but 6x items were scanned and none on special, so not only did we pay full price, we paid 6x instead of 4x. The entire pallet on the floor was of "red" Yum Yum tubs with the R59.99 advertised, but a "yellow" tub was advertised in the flyer. The security woman didn't pick up on there being fewer items than on the receipt so wasn't counting correctly either. So instead of going to Makro to save, we got billed far more than we should have been.