None Delivery!
Ordered school stuff from them paid R90 for delivery, Makro's status says delivered but it's still sitting at DSV witbank branch since 23-12-2019 04:50am. Ordered it on the 20-12-2019 and it is now the 27-12-2019. Sms said 1-3 days delivery.
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Makro's replyOfficial
02 Jan 2020, 15:51Good day Whitney
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we are currently addressing the matter internally with relevant departmental managers and our courier partner, We assure you that feedback will be relayed back to you within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we are currently addressing the matter internally with relevant departmental managers and our courier partner, We assure you that feedback will be relayed back to you within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply02 Jan 2020, 15:51
Official
Good day Whitney
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we are currently addressing the matter internally with relevant departmental managers and our courier partner, We assure you that feedback will be relayed back to you within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we are currently addressing the matter internally with relevant departmental managers and our courier partner, We assure you that feedback will be relayed back to you within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team