NON WORKING VACCUM CLEANER AND BAD STAFF ATTITUDE

IN April 2015 I bought an Electrolux 1850W Vacuum cleaner and within a period of 3months the appliance stopped sucking and then I took it to Makro silver lakes, where they booked it for repairs, I went to collect it on the 1st of September 2015. I used the machine on Saturday 5th of September and it sucked for a while and stopped sucking and I took back the machine to Makro on Monday the 7th of Sep, where I got bad service from the front desk person as well as the representative / agent of Electrolux. I was told that maybe my house is too big and was made to wait for told that they don't know what I want. I requested a report of the what was done when the report was taken for service and this I could not get, instead I was told that I was cheeky.<br> I walked out and left the vacuum cleaner with them.<br> I need a new vacuum cleaner to the same amount I bought the Electrolux machine. I cant keep on going to and fro for an appliance I bought for about R1000 plus