Non installation

Item: Makro
Rating: 1
Author: Wilmare U

<p>We bought a induction hob from metro on friday, where we also paid full delivery that they advised would take place the Monday 17th of april! Makro never showed up, we phoned them twice and no one can assist. Then they gave us the installation guys number who's phone is off. We have a paid invoice which said installation will take place today! You cant take peoples money and then dont pitch up.</p>

Helpful (0)

Replies (3)

Wilmare U's updateReviewer Update

17 Apr 2017, 16:46

They eventually came to install just to inform us that makro had sold us equipment without parts and that we wont beable to use our induction hob! Went all the wat back to makro just for them to inform us they dont think they can get the parts we need! Going to give all their stuff back, demand money back and go shop somewhere else

Wilmare U's update17 Apr 2017, 16:46

Reviewer Update

Makro's replyOfficial

21 Apr 2017, 07:17

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Best regards,

Makro's reply21 Apr 2017, 07:17

Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Best regards,

Makro's replyOfficial

24 Apr 2017, 13:41

Good day,

Thank you for your enquiry I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,

Makro's reply24 Apr 2017, 13:41

Official

Good day,

Thank you for your enquiry I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,

Non installation

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