GW
Gary W
1 reviews | Active since Feb 2010
15 Jul 2019, 15:30
Non-existent service from Makro Online
I ordered an article from Makro online on 26 June 2019. Delivery was promised for 03 July 2019. As at today's date (15 July) no delivery, no answer to my email enquiries. Phoned them today - "they are waiting for courier to collect". Unacceptable service - cancelled my order. Would not recommend buying from Makro online ????
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Makro's replyOfficial
15 Jul 2019, 16:04Good day Gary,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received. We will contact the necessary department managers to assist and revert with a resolution. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received. We will contact the necessary department managers to assist and revert with a resolution. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply15 Jul 2019, 16:04
Official
Good day Gary,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received. We will contact the necessary department managers to assist and revert with a resolution. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received. We will contact the necessary department managers to assist and revert with a resolution. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team