JB
Javed B
1 reviews | Active since Oct 2017
06 Dec 2017, 11:10
Non existent online customer service
I returned a product at Makro in Woodmead two weeks ago that I had bought online via an eft payment. Haven't received a refund yet! I tried multiple times to contact the call center and have sent numerous emails over the last few days and have everything reviewed no response! What do I do now?
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Replies (2)
Makro's replyOfficial
06 Dec 2017, 13:19Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Makro's reply06 Dec 2017, 13:19
Official
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
JB
Javed B's updateReviewer Update
06 Dec 2017, 15:07Yes it takes Hello Peter to get a response from Makro. I want an explanation as to why your online consultant did not reply to my emails.
JB
Javed B's update06 Dec 2017, 15:07
Reviewer Update
Yes it takes Hello Peter to get a response from Makro. I want an explanation as to why your online consultant did not reply to my emails.