TP
Tshepo P
1 reviews | Active since May 2018
17 Dec 2019, 08:55
Non existent delivery schedule
Ordered with Makro on the 27th of November 2019 to this date I still have not received my parcel to date 17th December 2019. I have been in contact with their customer service which is not very helpful the information they gave to me is exactly what I am seeing on their website, no follow up absolutely nothing.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
17 Dec 2019, 16:18Good day Tshepo,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply17 Dec 2019, 16:18
Official
Good day Tshepo,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's replyOfficial
17 Dec 2019, 16:18Good day Tshepo,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Best regards,
Makro's reply17 Dec 2019, 16:18
Official
Good day Tshepo,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Best regards,