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Rooksana A
1 reviews | Active since Jul 2021
26 Jan 2022, 08:57
Non-existent after sales service
The service from Makro in Alberton is totally disgusting! The sales consultants are quick to sell products but after sales service is non-existent. I purchased a Hisense oven and within 2 months the inner glass on the door shattered. They refused to assist and said it should go to Hisense. They keep shifting the blame and responsibility between Makro & Hisense.
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Replies (2)RA
Rooksana A's updateReviewer Update
07 Feb 2022, 12:33Good day
Please contact me on *** ASAP! This service is unacceptable. I have been emailing mp******** but getting automatic replies only.
Please contact me on *** ASAP! This service is unacceptable. I have been emailing mp******** but getting automatic replies only.
RA
Rooksana A's update07 Feb 2022, 12:33
Reviewer Update
Good day
Please contact me on *** ASAP! This service is unacceptable. I have been emailing mp******** but getting automatic replies only.
Please contact me on *** ASAP! This service is unacceptable. I have been emailing mp******** but getting automatic replies only.
RA
Rooksana A's updateReviewer Update
24 Feb 2022, 12:24Good day
So why was I not given a copy of the warranty ?
Is there no way that someone can at least come out to assess?
So why was I not given a copy of the warranty ?
Is there no way that someone can at least come out to assess?
RA
Rooksana A's update24 Feb 2022, 12:24
Reviewer Update
Good day
So why was I not given a copy of the warranty ?
Is there no way that someone can at least come out to assess?
So why was I not given a copy of the warranty ?
Is there no way that someone can at least come out to assess?