GE
George E

1 reviews | Active since Apr 2018

22 Apr 2018, 09:30

Non Existant Service

MAKRO SILVER LAKES & MAKRO On-Line Think twice before you purchase there. I have bought goods worth over R80,000 in the last five months. New treadmill R10,000.00 delivered Dead on Arrival - replaced a week later .. Water Cooler R1699.00 delivered damaged - waiting for refund going two months . Office Desk R2,500.00 delivered with pieces missing - Waiting for refund going two months. 55" TV 3 weeks old goes faulty, reported it in store at S/Lakes I am told 72 Hours sir the technicians will be at your house...2 weeks later still waiting. I contacted Hi-Sense direct, they promised by the 20th April still waiting... I am one person who has experienced shocking service and blase attitudes, seems once the reps get their commission they don't care, everyone passes the buck.

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Replies (1)
Makro
Makro's reply24 Apr 2018, 08:05
Official

Thank you for your complaint . For further assistance .Please provide us with the following details.

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Which Branch is responsible for your complaint

Regards

Mbali Makhanya

Best regards,