FK
Fortune K
1 reviews | Active since Apr 2013
06 Sept 2022, 21:04
Non delivery, so Disappointing
Makro quick to take money but no delivery made
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
07 Sept 2022, 08:35Good day Fortune,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply07 Sept 2022, 08:35
Official
Good day Fortune,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
FK
Fortune K's updateReviewer Update
08 Sept 2022, 12:10I have still not received an update as to where my order is? How long does management take to respond to you guys? This is the worst experience ever from such a big brand.
Stop promising consumers what you cannot deliver - its frustrating that you play around with my hard-earned money
Stop promising consumers what you cannot deliver - its frustrating that you play around with my hard-earned money
FK
Fortune K's update08 Sept 2022, 12:10
Reviewer Update
I have still not received an update as to where my order is? How long does management take to respond to you guys? This is the worst experience ever from such a big brand.
Stop promising consumers what you cannot deliver - its frustrating that you play around with my hard-earned money
Stop promising consumers what you cannot deliver - its frustrating that you play around with my hard-earned money