Non delivery of Order
I have placed an order online on the 24th of November 2017. As of today 8 December my order has still not been delivered. Makro states 2-5 days for delivery. I have contacted the call center 3 times already. The anwser I get is the goods are with the Courier. They will call me back, I have still not received any calls or goods?
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Makro's replyOfficial
11 Dec 2017, 10:54Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Makro's reply11 Dec 2017, 10:54
Official
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
's updateReviewer Update
11 Dec 2017, 14:55I have still not heard anything from you? I have now established that the parcel was sent to Dawn wing Couriers and from there to Time Freight, still I have no goods.
's update11 Dec 2017, 14:55
Reviewer Update
I have still not heard anything from you? I have now established that the parcel was sent to Dawn wing Couriers and from there to Time Freight, still I have no goods.