Non Delivery of Online Order

I order laminate floor protective mats from Makro Online the 07 March 2019, estimated date for deliver came and went. I follow up with their online support desk, who after multiple support calls promised deliver 22 March 2019.

Late afternoon of 22 March 2019 I had to phone again and delivery was now promised for 25 March 2019. It is now late afternoon 25 March 2019 and once again no delivery and customer care says items are still in store and not on route for delivery.

Yet another retailer in South Africa who does not understand ecommerce.