Non-delivery of items ordered online on 26 Nov 2017

Dear HelloPeter I have purchased two Campmaster Director Chairs at Makro online on 26 Nov 2017. It was not delivered within the promised period. After a few days I received an SMS indicating that the chairs will not be delivered on time. Then it went silent again. As I have not received any communication from Makro for days, I sent several emails and tried calling but the calls kept on being cut. The answering service indicated that Makro is experiencing high volumes of calls. Then, sometime last week I received a call from a Makro representative/employee/delivering department indicating that the chairs will be delivered on 12 December 2017 (which was 2 days ago). Until now I have not received the chairs neither any communication from Makro. This is very disappointing. Can you please assist in resolving this issue as there is no way I can contact Makro myself as their calls keeps on being cut and I receive no reply to the several emails that I have sent. Regards Lorraine