EJ
Em J
1 reviews | Active since Aug 2013
13 Jun 2025, 13:30
Non Delivery
Still waiting for my gas tank to be delivered. Called the call centre 3 times, still no feedback /call back. Delivery was slated for next day (10June). The tracker is stuck on 'in transit'. Usually provides stellar service, don't know what went wrong this time?!
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Replies (2)0
Replies (2)EJ
Em J's updateReviewer Update
14 Jun 2025, 16:25 My order was canceled without warning or communication; I became aware of this solely through the order tracker. Upon contacting the call center, Saloma confirmed a refund will be processed by Tuesday. This incident underscores significant deficiencies in Makro's order management and customer notification processes, which prospective customers should be aware of
EJ
Em J's update14 Jun 2025, 16:25
Reviewer Update
My order was canceled without warning or communication; I became aware of this solely through the order tracker. Upon contacting the call center, Saloma confirmed a refund will be processed by Tuesday. This incident underscores significant deficiencies in Makro's order management and customer notification processes, which prospective customers should be aware of
EJ
Em J's updateReviewer Update
17 Jun 2025, 08:47You totally missed the point, it's not about the refund!! It's about my order being cancelled without prior warning?1
EJ
Em J's update17 Jun 2025, 08:47
Reviewer Update
You totally missed the point, it's not about the refund!! It's about my order being cancelled without prior warning?1