Non Delivery

Good day

I trust this email finds you well.

Please see above the reference number… We ordered 9 * 9kg Skip washing powders on 4 July and we still have received any delivery 8 working days later. The app advised that we should expect delivery by 8 July. Can you please prioritize this delivery as I have been on hold for 17 min at the point of this email. When I finally got through to an agent he advised that he will call your courier company to query why we haven’t received delivery.. Why did I have to call for you to verify if we have received delivery or not?

We would prefer this delivery to come today, before 4pm as this is a service failure on your side.

You can call Vuvu(the one who ordered on: ***) MAK***

Thanks Masego