BS
Barry S
1 reviews | Active since Oct 2010
28 Nov 2019, 10:00
non communication, by Makro
I bought a fridge on Tuesday, a lady from Makro informed me on Wednesday the 27th at 09;00 that they would deliver on the that day, no delivery, now thursday 28. We have tried more than 8 times to phone Makro and no one will put us through to the department, and refuse to call us back. We need an Immediate answer as to were our fridge is and when will it be deliverred
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Makro's replyOfficial
28 Nov 2019, 11:14Good day Barry,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience the delay has caused you. We will contact the store to advise on your delivery and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience the delay has caused you. We will contact the store to advise on your delivery and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply28 Nov 2019, 11:14
Official
Good day Barry,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience the delay has caused you. We will contact the store to advise on your delivery and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience the delay has caused you. We will contact the store to advise on your delivery and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team