FM
Frank M
1 reviews | Active since Jul 2010
25 Jun 2015, 07:53
No voucher received
My card number is ***0. I normally receive a birthday voucher on my birthday which is on 24 June. This year I have not received any yet. Can you please investigate??? My cell number is ***, I have updated my details frequently on your website. I did call your call centre, and they told me they would investigate and come back to me, which has not happened
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Makro's replyOfficial
25 Jun 2015, 10:45Hello frankm,
Thank you for raising your concern with us.
When we checked on the system, you were subscribe to receive daily deal emails only we have however subscribed you on sms and email correspondence.
R100 off R800 voucher ***, valid until end of July 2015
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Makrocare
Thank you for raising your concern with us.
When we checked on the system, you were subscribe to receive daily deal emails only we have however subscribed you on sms and email correspondence.
R100 off R800 voucher ***, valid until end of July 2015
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Makrocare
Best regards,
Makro's reply25 Jun 2015, 10:45
Official
Hello frankm,
Thank you for raising your concern with us.
When we checked on the system, you were subscribe to receive daily deal emails only we have however subscribed you on sms and email correspondence.
R100 off R800 voucher ***, valid until end of July 2015
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Makrocare
Thank you for raising your concern with us.
When we checked on the system, you were subscribe to receive daily deal emails only we have however subscribed you on sms and email correspondence.
R100 off R800 voucher ***, valid until end of July 2015
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Makrocare
Best regards,