no support or trust in makro

it is now over 3 months<br> <br> i had purchased a trimmer from Makro Alberton<br> service when purchase was made was terrible<br> <br> i was forced to take the only machine that was available at the time<br> <br> i used it for 10 mins and the power was gradually getting less and less till the motor stopped spinning<br> i had gone to return the item and was told that i could not return it as it was nearly 2 months since purchase<br> i had told the people at the return that i did not want this product as it is an inferior product<br> <br> they still refused and mentioned they can only repair<br> <br> with great difficulty i agreed<br> when i had received a message to pick up my repaired machine i had gone out to fetch and they could not test as the garden representative was busy, i left<br> <br> when i got home i checked the machine and it was exactly the same, BROKEN<br> <br> what a waste<br> <br> i hate the fact that you cant get proper advice in a reputed store like makro<br> when a product does not meet good operating standards how can you trust that<br> <br> please can you sort this out at the soonest