CG
Clinton G

1 reviews | Active since Jan 2016

12 Apr 2016, 15:17

No Stock of dog food

I called the call centre on Friday 8th April 2016 at 2.45pm. They eventually put me through to the Springfield branch who confirmed they had sufficient stocks of Pedigree Adult dog nuggets( 15 kg) small breed.<br> <br> When i visited the store, there was no stock of the small breed.After speaking to Marcia Chabaku i was still not provided with a solution<br> <br> i drove to the store from Chatsworth which wasted 50 km travel.

0
Replies (2)
Makro
Makro's reply13 Apr 2016, 08:52
Official
Hello Clintong18,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya
Makro
Makro's reply03 May 2016, 06:39
Official

Hello Clintong18,

Thank you for your complaint. I understand that the store has been incontact with you and the issue is now resolved.Again please accept our apologies for the inconvinient we have caused you.

Regards
Mbali Makhanya