SM
SUBASHNI M
1 reviews | Active since May 2017
29 Aug 2020, 09:28
No stock for over 2 months
Trusting to purchase the Trojan spinning bike 120 online for over 2 months and it is out of stock all the time. The call Centre requests I go into different stores and check availability . I would not be using online if I could go into a store. I went as far as contacting Trojan they confirm that stock has been delivered to Makro is it just the case because the item is now on promotion?
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Makro's replyOfficial
29 Aug 2020, 12:08Good day Subashni,
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally, with relevant departmental managers. We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 working hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally, with relevant departmental managers. We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 working hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Makro's reply29 Aug 2020, 12:08
Official
Good day Subashni,
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally, with relevant departmental managers. We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 working hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally, with relevant departmental managers. We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 working hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team